Cancellation and Refund Policy
Cancellation and Refund Policy
Last updated: April 09, 2025
Thank you for choosing Rohini Grampanchayat, Rohini for your certificate services.
We strive to offer efficient and timely service delivery. Since our services involve processing government certificates and documentation on your behalf, certain conditions apply to cancellations and refunds. Please read our policy below.
Interpretation and Definitions
Interpretation
The words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply whether they appear in singular or plural.
Definitions
Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Rohini Grampanchayat, Rohini, Taluka-Shirpur, District-Dhule, Maharashtra 425405.
Service refers to the certificate application or related assistance provided through the Website.
Website refers to Rohini Grampanchayat, Rohini.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
Service Cancellation and Refund Eligibility
Cancellations are allowed only if the requested service (such as issuance of a government certificate) is not fulfilled by us due to internal or technical reasons.
If the service has already been processed and delivered (digitally or physically), no cancellation or refund will be possible.
We do not provide refunds for incorrect applications submitted by the user, delayed processing due to incomplete information, or change of mind after service initiation.
Requesting Cancellation or Refund
To request a cancellation (only if your service is not fulfilled by us), please contact us through any of the following:
Email: rohinigp0@gmail.com
Phone: +91 8408966213
Website Contact Page: https://rohiniegramsansad-dhule-maharashtra.co.in/contact/
Upon receiving your request, we will verify the status of your service. If eligible, refunds will be processed within 14 business days using the original method of payment. No fees will be deducted for eligible refunds.
Contact Us
If you have any questions about this policy, feel free to reach out via the contact details mentioned above.